coaching and training

What is coaching?

Coaching offers a contained space that provides you with the opportunity to reflect, deepen your awareness of yourself and others and take meaningful action. It empowers you to find your own solutions and take ownership of your next steps. This happens in dialogue with the coach, who will ask thought-provoking questions and reflect back what they are hearing to help you explore, gain clarity and make decisions. Coaching is helping you to learn rather than teaching you and it does so in a way that can act as a catalyst for significant growth.

What is cross-cultural coaching and who is it for?

The content of a cross-cultural coaching conversation may be very similar to other types of coaching (e.g. career, health, relationships, etc) but the assumption in cross-cultural coaching is that culture matters and has a strong influence on how we think, behave and make decisions.

Cross-cultural coaching does not necessarily mean that coaching sessions will focus on culture, but rather that there is awareness of cultural influences and a language and framework that helps to make sense of the complexity of cultural norms that shape us.

This type of coaching is most appropriate for:

People working in cross-cultural settings
Expatriates living and working overseas
Teams within international organizations
Leaders working in challenging places around the world in need of a fresh perspective
I’m really thankful to Jennifer for coaching me in the right direction. She took time to listen and notice. She did not force me to decide what I should do but asked me questions based on my experiences so I could make the decision by myself.
Rev. Naw Paw Gaw, General Secretary, 
Yangon Kayin Baptist Women Association, Myanmar

Cross-cultural communication workshop

In our increasingly global society, most of us are in daily contact with people of different cultures, whether at home or abroad. Without sensitivity and understanding, these interactions can all too often lead to confusion and frustration rather than constructive collaboration and learning.

This workshop is for anyone who needs to interact with people from cultures other than their own. For example,  team members who work in multicultural teams, line managers with direct reports from a variety of cultural backgrounds, business people who work internationally, and teachers with international students, to name just a few. The aim of the workshop is to help participants understand how cultural norms shape us and differentiate us (the theory), and to use this knowledge to adapt behaviours in order to find more comfortable, compatible, and fruitful ways of interacting with people of different cultures (the practice).

Together we will explore:

  • A common language and framework for understanding culture.
  • A working definition for “cultural intelligence” and, more importantly, practical ways to increase cultural intelligence and apply it to everyday work and life.
  • Practical exercises that help participants apply theoretical knowledge to their particular environments.
  • Strategies to continue developing cross-cultural skills over time.

By the end of this course, participants will be able to:

  • Define culture and understand how it shapes us and our relationships.
  • Explain how cultural differences affect our working patterns.
  • Identify the opportunities and challenges of working in multicultural environments and understand ways to navigate these effectively. 
  • Apply knowledge and experience to strengthen relationships with people of other cultures.

Coaching skills for leaders workshop

A good coach helps the person they are coaching to work out their own solutions and way forward through a process of learning. This approach often requires more time and patience than simply telling the person what to do and how to do it, but usually leads to more effective results, greater collaboration, and happier employees in the workplace. This workshop is for leaders, managers and team members who want to learn a coaching approach in the workplace. Participants are not trained to become a professional coach, but rather to understand how, when, and why to use coaching conversations in their everyday work and life.

Together we will explore:

  • Why use a coaching approach rather than a ‘telling’ approach?
  • Essential skills for successful coaching
  • An overview of a coaching conversation
  • When to coach and when not to

By the end of this course, participants will be able to:

  • Identify what coaching is.
  • Identify the benefits and applications of a coaching oriented style of leadership.
  • Recognize the skills and characteristics of an effective coach.
  • Apply a structured approach to coaching.
  • Set up an action plan to develop their coaching skills as a manager.